As soon as you confirm a booking via Poptop following a deposit payment from a client the deposit payout is scheduled. The deposit payment transaction is processed by Stripe - the leader in online payment solutions.
The payout will be made to the specified UK bank account and processed automatically. The payout usually takes of average 3-5 work days due to anti-fraud & security checks performed by Stripe for debit/credit card payments. Once we receive the payment from Stripe, the payout should appear at the specified bank account within 2 hours.
After I confirm a booking and the payout is on its way, can the payment be canceled?
No. it can only be canceled and refunded to a client by request and if the refund is possible due to specified Ts & Cs.
Can I track the payout?
We've been working on this feature.
Can you do faster payouts?
We've been working on finding a solution for that.